Privacy Policy
Last updated: 2026-03-28
Introduction
Grove Spark ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard information when you visit our website.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, including your name, email address, phone number, and property address. We also automatically collect certain technical information such as your IP address, browser type, and pages visited through standard web server logs and analytics tools.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide electrical services you request, improve our website and services, and communicate with you about appointments and service updates. We do not sell, trade, or rent your personal information to third parties.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Third-party services such as Google Analytics may collect anonymous usage data to help us understand how visitors interact with our site.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites such as Google Maps, social media platforms, and industry resources. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe in accordance with applicable privacy legislation.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Grove Spark
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: www.grovespark.com.au